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Shipping & Returns

COUNTRIES WE SHIP TO

We currently offer  shipping to the United States (mainland USA, Alaska, Hawaii, and other U.S. territories). 

We also sell in Brazil! To purchase an item in Brazil, visit our 'Buying in Brazil' page or email us at contact@jasstrend.com.

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PROCESSING AND DELIVERY TIMES

After placing an order, you will receive a confirmation email at the address you signed up with. If you do not receive this confirmation email, please send an email to contact@jasstrend.com.


All orders are processed and dispatched within 48 hours after being placed. We do not ship orders on weekends or public holidays. Orders placed on these days will be processed on the next business day.


If you require any changes to your order, this is only possible within 7 days of purchase. Please contact us.

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As soon as we ship your order, you will receive an email with a tracking number, so you can follow your parcel and see its location in real-time. An email notification will be sent when it is delivered.

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The transit times are based on the carrier schedule and services, so eventual delays due to weather or other factors out of our control may occur. However, we strive to deliver your order on time. If your order is delayed, please contact us at contact@jasstrend.com.

Returns Policy

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At Jasstrend, we want you to love your purchase. If you're not completely satisfied, we accept returns within 30 days of receiving your order, provided that the item is unworn, unwashed, and in its original condition with all tags attached.

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How to Make a Return:

  1. Email us at contact@jasstrend.com with your order number and reason for return.

  2. We will send you return instructions and a return label if applicable.

  3. Once we receive and inspect the item, your refund will be processed to the original payment method.

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Note: Shipping fees for returns are the customer’s responsibility unless the item is faulty or incorrect.

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Non-Returnable Items:

  • Sale items

  • Return postage costs are not refundable, and we do not refund initial shipping charges for goods returned.

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