Store Policy

Customer Care

We are committed to providing exceptional service and ensuring you have a seamless shopping experience.

Support Team: For inquiries or assistance, please contact our customer support team at [your contact email] or [your contact phone number]. We aim to respond within 24 hours during business days.
Order Tracking: After placing an order, you will receive a confirmation email with a tracking number to monitor your delivery status.
Returns & Exchanges: If you are not satisfied with your purchase, we accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. For detailed instructions, please refer to our Returns and Exchanges Policy.
Sustainability Promise: We value sustainability and are committed to conscious production. If you have questions about how your purchase supports our mission, feel free to reach out.

At Jasstrend, we respect your privacy and are committed to protecting your personal information.

Information We Collect: When you make a purchase, sign up for our newsletter, or engage with our website, we may collect personal information such as your name, email address, shipping address, and payment details.
How We Use Your Data: Your information is used to process orders, send updates, improve our services, and personalize your shopping experience.
Data Security: We use industry-standard encryption technologies to secure your information and ensure that your data is not shared or sold to third parties without your consent.
Cookies: Our website uses cookies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

Secure Transactions: All online payments are processed through trusted, encrypted payment gateways to safeguard your financial information.
Product Safety: Our products undergo thorough quality checks to ensure they meet safety standards. If you experience any issues with your items, please contact us immediately.
Shipping Safety: We partner with reliable shipping providers to ensure your order is delivered safely and on time. Should there be any issues during transit, we are here to assist.

Credit / Debit Cards

PAYPAL

Offline Payments